Regulatory Shift Curbs High-Risk Behavior
New rules rolled out by the Netherlands Gambling Authority (KSA) in October 2024 appear to be having a real impact. A recent report from the regulator shows a sharp drop in high-loss gambling accounts following the introduction of mandatory deposit limits and tighter oversight. Before the changes, 4% of users lost over €1,000 per month—now just 1.2% fall into that category.
That shift has also upended revenue models. In early 2024, three-quarters of operator income came from big spenders. By year’s end, that figure dropped to just 23%, a move the KSA sees as progress toward safer gambling practices.
Overall, the Dutch online gambling market generated €1.47 billion in gross gaming result (GSR) in 2024—a 6% increase year-over-year. But the second half of the year saw a 10% decline compared to the first, hinting that new restrictions may be reining in excessive play.
Young Adults in Focus Amid Ongoing Concerns
The KSA continues to flag young adults as a vulnerable group. Those aged 18 to 23 made up only 9% of the adult population but accounted for 11% of total gambling losses in the latter half of 2024. Although they spend less than older players on average (€48 vs. €148 per month), they’re more inclined to bet on sports, allocating nearly a third of their budget to it.
Meanwhile, the national self-exclusion registry, Cruks, saw registrations climb to 87,345 by January 2025. Half of these users are under 32, with young adults making up 16%—further underlining the need for targeted intervention.
Illegal Market Persists Despite Strong Channeling
The KSA estimates that 91% of players use licensed platforms, but only 50% of all gambling spend stays within the regulated market. That leaves a sizable chunk flowing to illegal operators—an area that continues to pose serious risks for player protection.
Roughly 1.19 million gambling accounts were active per month in late 2024, up slightly from earlier in the year. But with the number of unique players holding steady at around 788,000, it’s clear that many users maintain multiple accounts across platforms.
Techno Offshore Fined €1.2M for Unlicensed Operations
In a high-profile enforcement move, the KSA slapped Techno Offshore Limited with a €1.2 million fine for targeting Dutch players through illegal sites like Nolimitbet.com and Simplecasino.com. The company, based in the British Virgin Islands and licensed by the Kahnawake Gaming Commission in Canada, was found to be openly accepting Dutch players—offering autoplay features, accepting crypto payments, and skipping age checks.
KSA Chairman Michel Groothuizen didn’t mince words: “Illegal providers fail to protect consumers. We will take stern action because they steer players toward unsafe environments.”
Despite previous warnings, Techno Offshore’s platforms remained accessible from Dutch IPs, and registration forms even auto-filled the Netherlands’ country code when users selected it as their residence.
Curaçao Pushes Forward with Gambling Reform
While the Netherlands tackles domestic enforcement, efforts to clean up offshore regulation are also advancing. Curaçao has begun overhauling its gambling laws, ending its outdated master license model in favor of a stricter licensing system under the newly formed Curaçao Gaming Authority.
With support from the Dutch-led Temporary Work Organization (TWO), reforms aim to introduce anti-money laundering checks and build a more transparent, internationally credible gambling framework across Curaçao, Aruba, and Sint Maarten.
Dutch advisors say deeper collaboration with Caribbean regulators will be key to strengthening cross-border enforcement and protecting players from harmful operators operating beyond EU reach.
Conclusion
The Netherlands is tightening its grip on the online gambling market, and the early results are promising. While new rules are reshaping player behavior and pushing operators toward safer practices, the fight against illegal gambling—both at home and offshore—is far from over.
Certification and Market Expansion
EvenBet Gaming, a prominent online gaming provider, has recently expanded its operational reach to the Netherlands after acquiring a critical certification from the Dutch Gaming Authority, Kansspelautoriteit (KSA). This certification, following a rigorous technical assessment by BMM Testlabs, permits EvenBet to offer its poker and card games to regulated operators within the Dutch market. This development allows licensed operators to incorporate EvenBet’s gaming solutions and a customer relationship management (CRM) system to efficiently manage poker tables and clientele.
Leadership Perspectives
Dmitry Starostenkov, CEO of EvenBet Gaming, expressed his enthusiasm about this milestone, stating, “Receiving a Dutch certification marks a significant moment in EvenBet’s history. It underscores our commitment to operating within stringent regulatory frameworks to deliver a superior gaming experience to players. This expansion is a testament to our broad commercial strategy and our delight in joining a market that has limited but dedicated game development providers.”
Regulatory Adjustments in the Netherlands
Concurrently, the Dutch gambling sector is experiencing shifts in regulatory practices. René Jansen, the outgoing chairman of KSA, announced during his final speech at the Gaming in Holland Conference in Amsterdam, the introduction of a new Online Duty of Care Department. This temporary unit will be dedicated to ensuring online gambling operators adhere to their responsibilities towards players, with new staff being recruited to support this initiative starting September 1st.
The creation of this department is a direct response to incidents of excessive gambling, demonstrating that some operators have fallen short in their duty of care. The department aims to enforce compliance through various measures such as warning letters, fines, and more stringent penalties.
Concerns and Future Challenges
During his address, Jansen also voiced concerns about potential increases in gambling tax and restrictive advertising policies. He argued that such changes could drive consumers towards unlicensed operators, increasing the risk associated with online gambling. Furthermore, Jansen highlighted the challenges of ensuring that online gambling advertisements reach an appropriate audience, citing the current regulation that aims for 95% of such ads to target individuals aged 24 and above.
Looking ahead, Jansen cautioned operators to maintain ethical practices, especially during high-profile sporting events like Euro 2024 and the Paris Olympics, underscoring the regulator’s focus on rapid intervention to curb any regulatory breaches.
Conclusion
As EvenBet Gaming steps into the Dutch market, it joins a dynamic landscape of regulatory changes and challenges. The company’s ability to navigate these complexities will be crucial in leveraging its new certification to achieve sustainable growth and enhance the gaming experience for Dutch players.
