A technical malfunction led to the delay in the launch of the Netherlands’ new online gambling market. The official gambling regulator, de Kansspelautoriteit (KSA) said that the ten approved online gambling operators were not yet given the final green light to take real money bets from players due to the malfunction with the Centraal Register Uitsluiting Kansspelen (Cruks) platform.
“Due to a technical malfunction of Cruks, it is not possible for online providers, such as Holland Casino and Toto, to allow players on their websites,” said the gambling authority.
“The cause of the malfunction has been identified. We are working hard to fix it.”
On October 2nd, the authority advised that the malfunction had been solved and the entire issued resolved. This mirrors the delay of the launch of the licensing portal on April 1st this year, also due to technical issues, as well as three other delays in the entire process which saw the launch date of the market pushed back to October 1st.
All ten operators that were given permission to go live by the KSA have now started accepting real money players.
Other operators who haven’t yet received licensed, but are in the process of pursuing them, have stopped accepting Dutch players for the moment.
These include big-name gambling operators such as Entain, 888 Holdings, Kindred, Leo Vegas and Kindred.