Bacta, a trade association representing the UK amusement and gaming machine industry, launched its Social Responsibility (SR) Exchange to provide practical guidance to the industry’s consumer-facing staff on delivering safer gambling experiences. 

The exchange is part of bacta’s new commitment to foster training, collaboration, and shared knowledge among members. It will hold its first exchange on October 31, 2023, in Birmingham, and provide training focusing on consumer-safe gambling interventions and engagements at UK venues. 

Through creating opportunities for attendees to share their experiences of engaging with players, Bacta aims to collect the actual experiences of land-based casino employees. 

Bacta Chief Executive John White says the trade body knows about the need to complement academic work on safe gambling. The SR Exchange uses the real experiences of real people to satisfy this requirement and provide attendees with toolkits of practical measures to share with colleagues. 

The SR Exchange is the first of the four bacta initiatives, reflecting the trade association’s commitment to deliver responsible, fun, and safe gambling entertainment to UK residents. 

The first exchange precedes the Safer Gambling Week, scheduled for 13 – 19 November 2023, by the Betting and Gaming Council, the Bacta, the Bingo Association, and the Lotteries Council.